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Fees and Office Policies

Fees and Payment Information

Practicum Student (Graduate student in a Masters Counseling program):

LPC-Associates (counselor with temporary license under supervision):

LPC

Late Cancellation and No-Show Policy

Karitas Counseling values all of our clients and their time. We strive to provide exceptional care by offering flexible scheduling to better meet daytime, evening or weekend appointments. Because it can make a difference whether you succeed in your treatment, we respect and reserve your appointment time for you alone. If you cannot keep your appointment, it can be offered to someone else that is waiting to be seen. Therefore, we ask for advanced notice of at least 48 hours to cancel or reschedule. Appointments canceled/rescheduled with less than 48 hours of the appointment time is considered a late cancellation and will incur a fee. 
 
Late cancellations and No-Shows will incur a $75 fee per hour scheduled. 

Payments

As technology continues to advance, the way we handle our billing processes is changing. In-office payments can be made directly at the counseling office or online.  
 
There are a variety of payment solutions that are offered to you. These include debit and major credit card payments, cash, Google pay, Apple pay, Zelle, flexible spending accounts (FSA) and health saving accounts (HSA). 
 
Payments are required at the time of service. 
 

If your appointment is virtual, the same convenient payment options are available for your convenience.

  • Payments can be made through the Client Portal.
  • Payments can be made through our website. 
  • Via Zelle to billing@karitascounseling.com
  • Over the phone by calling our office at 713.316.9081.
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Billing Questions

For any questions about a balance on your account or billing questions in general, please call our office 713-316-9081 or send us an email billing@karitascounseling.com.

Insurance

In an effort to service the greater Houston area, we are in-network with the following insurance companies: 

  • Aetna,
  • Ambetter,
  • BCBS of Texas,
  • Medicaid / CHIP (Community Health Choice, Superior, Traditional, United Healthcare Wellpoint),
  • Molina,
  • United Healthcare 
  • Employee Assistance Programs (EAP – Curalinc, PAS, United Healthcare, UTHealth).
 
As a courtesy, we can assist with verifying eligibility and benefits. However, please be mindful that your health insurance plan is a direct agreement between yourself and the health Insurance company. You are encouraged to call your insurance directly and familiarize yourself with your coverage and benefits.  
 
Consider asking the following questions:  
 
  • Does my plan cover outpatient mental health counseling?
  • What is my payment responsibility – deductible, copay, coinsurance?
  • How many counseling sessions per year does my plan cover?
  • Is a referral required from my Primary Care Physician?